Price: USD 6,500
Course Duration :
10 Days
Certification : Official EXIN/Loyalist
certification exams
Course Delivery: Classroom
with
presentations and interactive Case Studies
Language: English
Book your seat now online or call
a Sales Consultant on +971 4 3913263 for further details
This course leads to ITIL
Service Managers certificate. The course gets into detailed process
descriptions, practical implementation and improvement issues,
organizational challenges in smooth IT Service Management and Delivery in a
practical and case study oriented setting.
This intensive course is designed
to help IT Service Managers gain a deeper and more practical understanding
of ITIL processes, and the key implementation issues - both process oriented
and organizational issues. This practical oriented course uses case studies,
role plays and presentations to test and improve essential managerial skills
of the participants .The
course is delivered in two consecutive weeks. Approximately 3-4 weeks after
the course, delegates will attend the Service Managers Certification Exam
from
EXIN/Loyalist.
Impetus Consulting offers an
optional 2 days session just before the exam where the participants may come
together once more for 2 days to refresh and prepare for the exam using the
examination case study.
This course leads to Service
Managers Certification from EXIN/Loyalist.
